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For any general enquiries or orders placed, please contact ecommerce@kitchencraft.co.uk / 0121 604 6000

Please find a list of FAQ below, if your question is not answered please contact us here or send us an email to ecommerce@kitchencraft.co.uk.

How long will my order take to arrive?

Orders to mainland UK take 2-5 working days. If you have still not received your order after this time please contact ecommerce@kitchencraft.co.uk. Please note deliveries over the Christmas and New Year period can take longer than 2-5 working days.

What is the cost of International Delivery?

Delivery outside of the UK will be based on the items in your basket and the delivery country. Please add the item(s) you are interested in purchasing to your basket and update the Delivery Country to view the shipping cost.

How do I return my order?

For details on our Easy Returns Policy please visit www.maxwellandwilliams.co.uk/easy-returns/.