Returns within the UK
If for any reason, you're not completely happy with your purchase(s), we'll give you a full refund with no fuss. It's all part of our NO QUIBBLE guarantee.
Please e-mail us stating your intent to return items to firstname.lastname@example.org. We will be happy to make a refund, providing the goods are returned in perfect re-saleable condition and in their original packaging.
Please advise us on your e-mail the following important information:
- Your full name
- The collection Address, including full postcode
- Your preferred day of collection (Monday to Friday- excluding bank holidays)
- Your preferred time of collection. Either AM (8-12) or PM (12-6)
- Number of cartons you are returning
- Your original Internet Order Number
- Please state you are returning the goods for a refund
Only replacement items deemed faulty by International Home Goods Ltd will be sent to you free of P&P charges.